Who is SCW

How to work with SCW Technical Support

who is who: who does what (TL Project MAnager vs. SCW Project Manager vs. SCW Tech Support)

Project Guide

• How to Work with SCW Tech Support
• Pre Work: Setting up for Success
  • Meet with your Point of Contact (POC)
  • Complete Location Approval Form
  • Unbox & Verify Equipment Shipped
• Networking Equipment
  • Setup and Provision the NVR
  • Bench-Test Equipment
  • Set Up Your IDFs
• Cabling and Camera Installation
  • Complete Cabling
  • Mount & Aim Cameras
• Wrap Up
  • Name Cameras
  • Configure Recording
    • How to Set Up Motion Detection & Recording
    • How to Create a Custom Recording Schedule
  • Set Up SCW Remote Viewing Software on POC Devices
  • Complete View Approval Form with the POC
  • Document the Installation
  • Success!
• Project Checklist

Not Sure?

Local Network Setup

How to get access to the NVR via web interface

DHCP, local UI, etc

SCW Camera Tools

SCW Web Interface

Quick Overview of SCW’s web interface

Plugin Information

Remote Access

When to call SCW Support

Port Forwarding information

Star4Live setup and information

SCW Go

Basic overview

How to add DDNS / Port forwarded device

How to add Star4Live Device

SCW Core Settings

Naming Cameras

Recording Schedule

WDR

Ubiquiti Basics (advanced)

What to look for

Line of Sight